Sonevia Privacy Policy

Effective 30 October 2026

Sonevia is a music player for music you own. It has no accounts, no advertising, no analytics and no tracking. This page explains what stays on your device, what Sonevia sends and where, and what the developer receives.

What stays on your device

The developer never receives your music or your library.

What Sonevia sends, and only to these places

iCloud Sync

iCloud Sync keeps your playlists made in Sonevia, favourites, ratings, play history, resume points, equalizer profiles and settings the same on the iPhone, iPad and Mac signed in to your Apple Account. It is on unless you turn it off in Settings → iCloud Sync. They are stored in your own private iCloud database, in encrypted fields, under Apple's privacy policy. Only your devices can read them; the developer has no access to them. Sign-ins for your music servers and your ListenBrainz token go through iCloud Keychain instead. Your music files and downloads are never uploaded.

Purchases

Sonevia Pro (monthly, yearly or Lifetime) and its free 7-day trial are bought through the App Store, under Apple's privacy policy. Sonevia never sees your payment details or your Apple Account. Apple tells the app only which purchases this Apple Account has, and the app checks that on your device. When a trial started is kept in the device's Keychain. The developer receives no information about you from a purchase beyond Apple's own sales reports, which contain no names or contact details. Manage Subscription opens Apple's own subscriptions page (apps.apple.com).

Problem reports and feedback you send

Settings → Report a Problem (also offered when you shake your iPhone, which you can turn off there) sends your description of the problem to the developer's feedback server. Test builds of Sonevia (TestFlight) also have Settings → Send Feedback, which sends your answers there. With either go the app's version and build, the iOS or macOS version and the device model (for example "iPhone15,2", never your device's name). An email address is sent only if you type one, and is used only to reply to you.

Diagnostic information is attached only if you leave it on, and you can read all of it before sending. It describes playback, audio settings and recent errors. Passwords, tokens, keys, server addresses, email addresses and file paths are removed before it leaves your device, and again on the server.

Reports and feedback are stored on the developer's own server and read only by the developer, to fix and improve Sonevia. They are never sold or shared. Network traffic to the server passes through Cloudflare. The server keeps no IP addresses: to limit how often reports can be sent, it counts them in memory under a scrambled form of the address, which is gone when the server restarts. A report that can't be sent is kept on your device and sent the next time Sonevia opens.

Your choices

Children

Sonevia is not directed at children and does not knowingly collect information from them.

Changes

If this policy changes, this page will show the new version and its date.